FAQS (FREQUENTLY ASKED QUESTION)
Why are we having low water pressure or no water service at all?
The main cause of this is the rapid increase in population and urbanization of our city. It can also be due to clustered connections, leaks, or valves that have not been fully opened. Those that are experiencing low water pressure can go directly to our office and we will immediately provide them with the necessary assistance.
How can I pay if I lost my billing notice?
All concessionaires are free to visit our office and refer to our Customer Service for their account number. This will be given to the cashier and your payments will be processed.